Simple, predictable pricing
Service Logik packages multiple agents into each plan, includes governed AI within clear capacity, and asks for approval before adding paid usage.
Team packages
For a small service team building a dependable shared operation.
Billed monthly
3 agents included
$20 per additional agent / month
Choose EssentialFor a growing support or internal service desk that needs more automation.
Billed monthly
8 agents included
$25 per additional agent / month
Choose ProfessionalFor multi-team service operations with stronger controls and reporting.
Billed monthly
20 agents included
$35 per additional agent / month
Choose BusinessFor larger organizations that need negotiated capacity and deployment terms.
Billed monthly
50 agents included
Additional agents negotiated
Discuss EnterpriseAnnual pricing includes two months free and is billed in advance. Prices are in USD before applicable taxes.
Connection ownership
Connect email, communication channels, and outside systems without giving up ownership. Choose the responsibility level that fits your team today and change it later.
Maximum ownership
Bring your own Pipedream or supported connection account. Your organization controls its credentials, usage, and vendor bill.
Maximum convenience
Service Logik manages the connection layer so your team can authorize supported services directly inside the platform.
Outside-vendor subscriptions, licenses, and API fees are not included. Managed automation credits are prepaid; Service Logik does not silently add usage charges after the included amount.
Included foundations
Ticketing, customer records, a customer portal, queues, and team ownership are included from day one.
AI drafts and recommends within plan capacity. People review important work before it is executed.
Route work, monitor commitments, and retain an audit trail of approvals and operational changes.
Organization boundaries, roles, scoped permissions, and traceable access protect each workspace.
AI capacity without billing surprises
Each organization chooses whether AI is disabled, uses its own supported provider, or uses Service Logik-managed capacity. There is no silent fallback between those choices.
Pricing questions
Clear answers about seats, AI, integrations, annual billing, and outside-vendor costs.
Each package includes a team allowance. You only pay the listed additional-agent price when you exceed that allowance, or move to the next package when its capabilities are a better fit.
Annual plans are billed in advance and include two months free. The pricing cards show the exact annual total when Annual is selected.
No. Governed AI is included within plan-level capacity. Service Logik does not add an automatic AI overage charge. Before more paid capacity is used, you approve a capacity pack, upgrade, or connect a supported provider that your organization owns.
Automation credits measure work performed through Managed Connections. Most short actions use one credit; longer operations may use more. Additional credits are sold in prepaid blocks so there is no surprise usage bill.
No. Service Logik pricing covers the Service Logik platform and the connection option you select. Licenses, API fees, and subscriptions charged by outside vendors remain your responsibility unless your order form says otherwise.
Yes. You can begin with a customer-owned connection and move to Managed Connections later, or take ownership of a managed connection during an agreed transition.
Service Logik
Choose a package now, then decide whether your organization or Service Logik should manage each outside connection.
