Service LogikThis policy explains the types of information this system may process when providing support administration capabilities, why it is used, and how it is protected. This is general product text and may be replaced by formal legal text from the service provider.
Last updated: 2026-05-30
1. Information We Process
The system may process account profiles, roles and permissions, sign-in records, activity logs, support conversations, ticket content, customer contact information, knowledge base content, and operational diagnostics.
2. Purposes of Use
This information is used for authentication, access control, support collaboration, issue follow-up, quality review, security audit, operations, feature improvement, and applicable compliance requirements.
3. Storage and Protection
The system uses access control, audit logging, transport protection, and appropriate data isolation measures to protect information. You should also avoid entering sensitive personal information unless there is a clear business need.
4. Third-Party Services and Integrations
When WeCom, OIDC, messaging channels, AI models, or other external integrations are enabled, relevant information may be sent to those services according to configuration. Processing is also governed by integration provider rules and organizational settings.
5. User and Administrator Rights
Authorized administrators may query, correct, export, or delete relevant business data according to organizational rules. Other users can contact their system administrator for personal-information requests.
6. Cookies and Local Storage
The system may use browser local storage to keep session state, language, theme, and interface preferences in order to maintain access, support security, and improve the user experience.
7. Contact and Updates
If you have questions about privacy protection, contact your system administrator or the service provider through published contact channels. The latest version displayed on this page applies after updates.