Service LogikThese terms describe the basic rules for accessing and using this system. This is general product text and may be replaced by formal legal terms from the service provider.
Last updated: 2026-05-30
1. Service Description
This system helps support teams manage conversations, tickets, knowledge bases, AI capabilities, and related operational data. You may access and use it only within your authorized business scope.
2. Accounts and Access
You are responsible for protecting your account, password, tokens, and third-party sign-in credentials. Activity caused by shared, leaked, or misused credentials may be treated as activity by the account holder.
3. Acceptable Use
You must not use the system for unlawful activity, rights infringement, service disruption, privilege bypassing, malicious code, unrelated data, or unauthorized sensitive information.
4. Data and Content Responsibility
Content you create, upload, sync, or process in the system should be lawful, accurate, and aligned with internal management requirements. Necessary activity records may be retained for security, audit, operations, and compliance.
5. Service Changes and Availability
System features may change due to product iteration, maintenance, security fixes, or third-party service changes. The service provider aims to keep the service stable but does not promise that any feature will remain unchanged or uninterrupted.
6. Disclaimer
AI-generated content, automatic assignment, summaries, and suggestions are assistive only. Final business judgment, response content, and handling outcomes should be confirmed by authorized personnel.
7. Contact and Updates
If you have questions about these terms, contact your system administrator or the service provider through published contact channels. The latest version displayed on this page applies after updates.